Privacy Policy

This Privacy Policy outlines how Kerala Sadhya ("we", "our", or "us") collects, uses, discloses, and protects the personal information of users ("you" or "your") of the Kerala Sadhya website (www.keralasadhya.com) and any associated services offered through it.

  1. Information Collection:
    • We may collect personal information such as your name, email address, contact number, delivery address, and payment details when you interact with our website or place an order.
    • Additionally, we may collect non-personal information such as your IP address, browser type, operating system, and browsing behaviour for analytics and website improvement purposes.
  1. Use of Information:
    • We use the information collected to process your orders, communicate with you, provide customer support, and improve our services.
    • Your personal information may also be used for marketing purposes, such as sending promotional offers, newsletters, or other relevant communications. You have the option to opt-out of receiving such communications at any time.
  1. Information Sharing:
    • We may share your personal information with trusted third-party service providers, such as payment processors, delivery partners, or analytics providers, to facilitate our services.
    • Your information may also be shared if required by law, legal process, or government request.
  1. Data Security:
    • We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
    • However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security of your data.
  1. Cookies:
    • We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
    • You may adjust your browser settings to refuse cookies or to alert you when cookies are being sent. However, disabling cookies may affect the functionality of certain parts of the website.
  1. Third-Party Links:
    • Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party sites.
  1. Children's Privacy:
    • Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us at info@keralasadhya.com , and we will take steps to remove such information from our systems.
  1. Changes to Privacy Policy:
    • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on the website. We encourage you to review this Privacy Policy periodically for any updates.
  1. Contact Us:
    • If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@keralasadhya.com .

By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.